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Frequently Asked Questions

We want you to have the easiest buying experience possible.

But we know you might have a few questions.

Read on for details about purchasing, shipping, returns, and more.

How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping and payment information.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal. You can check more at the Payment methods page.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@nalyra.com

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please visit our Returns page for more information on how to initiate a return.

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@iliadis.store

Fast Worldwide Shipping
Get your orders quickly with our expedited shipping services available globally
30-Day Money Back Guarantee
Shop with confidence knowing that returns are easy and free
Secure Payment Options
We offer safe and diverse payment methods including credit cards and PayPal
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High-Quality Products
We source the finest products to ensure your complete satisfaction
Easy Returns
Hassle-free returns process to ensure you are satisfied with every purchase
Friendly Support
Our friendly team is here to assist you with a smile, making your experience enjoyable
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Contact

support@iliadis.store

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Our mission

iliadis.store - your trusted destination for high-quality products and exceptional customer service. We are dedicated to providing a seamless shopping experience, with a diverse selection of items to meet all your needs.

Our commitment to quality and customer satisfaction is at the core of everything we do. We believe in offering products that bring value and joy to our customers, along with a shopping experience that is both enjoyable and effortless.

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